Returns and Exchange Policy

If for any reason you do not like your purchase from Lockwood of London you can return it to us within seven days of receipt of delivery for a refund or exchange provided the item is sent back unworn or unused and is in its original packaging. With every order you will receive a return form. Simply fill this out and send it back to us with the item to:

Lockwood of London,
South Park Studios,
88 Peterborough Road,
London,
SW6 3HH.

07554 664715

 

sophie@lockwoodoflondon.com

 

All returns must be sent via Royal Mail Special Delivery. We cannot accept liability for returned goods that are not sent via Royal Mail Special Delivery. You will be required to meet the cost of postage unless the goods are faulty.
Exchanged items can only be dispatched when the returned goods have been received and checked. If you decide not to replace your item we will refund your payment within 30 days.

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